artificial intelliegnce

”Businesses who adopt AI could increase their value by 120 percent”

by BEX Media • 17/06/2019

New research from McKinsey and Quantumblack suggests UK businesses adopting AI could see their value increase by 120 percent within a decade. AI overall could provide a 22 percent GDP boost worth millions to the UK economy, according to the research. Furthermore, the researchers warn that firms which do not integrate AI into their day-to-day […]


Why your company needs to start working on its AI strategy ASAP

by BEX Media • 24/04/2019

There is no doubt that Artificial Intelligence (AI) is essentially a transformative technology. You may think ”yeah, that is something for tech giants and digital innovators, my online store / B2B service company / tourist company / charity organization surely couldn’t find a use for this complicated technology”. Well, think again. Although at this moment […]


Here are two good reasons why your business should give AI a chance

by BEX Media • 04/04/2019

Brought to you by BehaviourExchange When you’re already fully occupied by daily business, the thought of integrating artificial intelligence (AI) into your customer service and customer experience strategy can seem too daunting to consider. However, while the implications seem massive, AI is here to stay in the world of customer service and the customer experience. Here […]


You’re slowly turning into a CENTAUR because of Artificial Intelligence – and it’s a good thing

by BEX Media • 06/03/2019

An article by BehaviourExchange If a person works with an artificial intelligence (AI) system, they are called a centaur. We’ll see more of those hybrids in the year to come, analysts claim. We are turning into centaurs The ancient Greeks created a hybrid creature with the torso of a horse and the upper body of […]


What marketers should know about Artificial Intelligence and Customer Experience

by BEX Media • 20/11/2018

The article is brought to you by the marketing experts at BehaviourExchange What do the two buzzwords actually mean in concrete terms? What unites both is a foundation of data. But how can artificial intelligence (AI) and customer experience (CX) really be meaningfully and profitably integrated into marketing? Artificial intelligence and customer experience in marketing When […]