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Understanding your customers is the secret of successful selling Today’s marketplace is extremely competitive with businesses competing for market share, customer acquisition and customer retention.
A company’s success in achieving customer-centricity and customer loyalty is no longer a differentiator. But, it has become a matter of survival. Customer experience is
Today, the most successful companies look for unique ways to differentiate from their competitors. They work on deep customer understanding in order to create the
The fact is that “73% of companies with above-average customer experience perform better financially than their competitors.” One of the best ways to improve customer experience
We think we cracked the code of successful products. If the product wishes to classify as legendary, it must satisfy customer’s basic human instincts: Self-Preservation
Some things change, some things stay the same. SEO is the backbone of a successful company. Find out here what you have to do in
Scenario 1: You paid for a product or service and found that you got a pig in the poke. You dial the customer service number
Smartphone sales have been declining for two years in a row, so tech giants like Facebook, Microsoft and Apple are battling over who will offer
A cookie is information about a user that a web browser stores on a computer or other smart device. This information is then used to
The BehaviourExchange team of experts in artificial intelligence, machine learning, IT, psychology, online content and online marketing is working hard to make online world a better place. For businesses, as well as for individual users.
